Bookingo
Help centre

How can we help?

Answers for patients and clinics on Bookingo.

Popular:

Getting started

Does Bookingo cost anything?
No. Searching, booking, posting quote requests, chatting with clinics and leaving reviews are all free for patients. You pay the clinic for the treatment itself.
Do I need an account?
Not to look around — you can browse clinics, treatments and offers without one. You need a free account to book, post a request, chat or leave a review.
How do I find the right clinic?
Search in plain words (“teeth whitening in JVC”) or browse clinics by category and area. Each clinic shows its treatments, prices, opening hours and reviews.
Which areas does Bookingo cover?
The UAE — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain and Al Ain.

Booking

How do I book?
Open a clinic, choose a treatment, pick a date, then one of the free times shown. Add your name and mobile number and send — the clinic confirms it.
Do I pay when I book?
No. Bookingo doesn’t take payments or card details. Prices are shown for information; you pay the clinic directly.
Can a dentist come to my place?
Some clinics offer home visits — for example for check-ups, or for patients who can’t travel. If a clinic does, you’ll be asked for your area and address when you book.
How do I know my booking is confirmed?
You get a WhatsApp message when the clinic confirms, declines or moves your booking, and a reminder before it.
How do I change or cancel a booking?
Message the clinic in chat, or reply to the WhatsApp confirmation. The clinic can move or cancel the booking and you’ll be told.

Quote requests

What is a quote request?
A short form — the treatment, city and area, when, an optional budget and a few words about what you need. Ask clinics for a quote.
Who sees my request?
It’s shown in the feed, and clinics in that category that serve your area are notified. Your phone number isn’t shown on your request.
What happens after I post?
Clinics that fit reply under your request. Compare their replies and profiles, then chat with the ones you like.

Reviews & trust

What is a verified review?
When a clinic marks your booking done, you get a personal link. A review written through it is marked as verified — one review per booking.
Is a clinic on Bookingo real?
Clinics sign up with a confirmed email and phone. A “Verified” badge means our team has checked the clinic’s details.
Can I report a post, a review or a clinic?
Yes. Use the ⋯ menu to report it. Our team reviews reports and removes what breaks the rules.

Chat & privacy

Will clinics see my phone number?
A clinic you book with sees the number you give in the booking, so it can confirm by WhatsApp. It isn’t shown publicly.
Can I choose who messages me?
Yes. You can block anyone in one tap, and change who can message you in Settings.

Account

How do I sign in?
With your mobile number or email. For your security we may send a one-time code.
How do I delete my account?
Contact us from the email or number on your account and we’ll delete it.
Still stuck?Message us and a real person replies — usually within a day.Contact us →