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Policies, Terms and Conditions

Acceptance Use Policy

This AUP oversees the use and acceptance of the use of this policy which prescribes the appropriate behavior and use of the web enable solution by its clients, staff and authorized users in an effective, ethical and lawful manner. It sets out the parameters of permitted use of the Bookingo and is in addition to any other policies that govern the use of the Bookingo application. This Policy applies to the use of the Bookingo software owned, controlled and managed by Bookingo software trading company, such as computer accounts, personal computers, servers, workstations, disk storage, software, administrative and SMS, email, public folders, newsgroups, online discussion forums, network, Internet and databases, etc.

All users who have been granted access to the Bookingo software application (‘Users’), including but not limited to the clients, staff, agent, users and employees or any other authorized representative are to comply with this Policy. Any violation of this AUP will result a deferment and termination of your services. If you have any clarification concerning this AUP please contact us

You may not publish download, upload or transmit via Bookingo service any content as per the following criteria’s.

  • Any illegal promotion or advertising related to drugs, alcohol or and any illegal act of violation governs by the law.
  • Any Constitutes child pornography. Any malicious and fraudulent.
  • Any offensive or violates a person’s privacy or misleading under the consumer protection laws of any jurisdiction.
  • Any disproportionately violent, provokes violence, hovers violence, or contains harassing content or hate speech.
  • Any clearly infringes on another person’s trade secret, service mark, patent, or other property copy right.

Bulk Commercial E-Mail and SMS

You must abide to the appropriate usage of commercial email and SMS gateway provided by Bookingo software trading:

  1. Your intended recipients have given their consent to receive e-mail and SMS
  2. Ensure that the person giving consent is the owner of the e-mail , SMS address or mobile number for which the consent is given.
  3. You retain evidence of the recipient’s consent in a form that may be promptly produced on request.
  4. You may not send any unsolicited e-mail, or SMS either in bulk or individually, to any person who has indicated they do not wish to receive it
  5. The body of the e-mail , SMS must describe how the e-mail address was obtained.
  6. The purpose of the email, SMS should be only for the usage of sending, contract, receipt, invoice, LPO, quote or any other material related to the usage of Bookingo the car rental solution.
  7. Your e-mail, SMS must include the recipients e-mail address in the body of the message or in the “TO” line of the e-mail; and You otherwise comply with the CAN SPAM Act and other applicable law.
  8. You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless:
  9. You have been expressly authorized by the owner of the copyright for the work to copy the work in that manner; you are otherwise permitted by established United Arab emirates copyright law to copy the work in that manner Bookingo software trading will terminate the service of repeat copyright infringers.

If you believe your copyright is being infringed by a person using the Bookingo software network, please send your written notice of copyright infringement to: United Arab Emirates, 121051, Dubai.

Price and Payment

Bookingo reserves have the right to increase or decrease the Charges of Services at any time. the following payment terms shall apply:

  • Client shall online select the package that suit his business needs in accordance with the number of vehicles he has under a specific trade license.
  • Client shall select the package, apply and pay online the initial license as yearly subscription fees.
  • Client acknowledge that selected package is to be considered as a license for one year and to be renewed by the time of license expiration.
  • Client acknowledge that Bookingo will grant him a free one month grace period after the license expiration.
  • Client acknowledge that once grace period is ended his Bookingo services will be automatically suspended and until he pays the yearly renewal fees.
  • Client acknowledge that his renewal fees and selected package would be applicable as per the number of vehicles and contracts issuing during the fiscal year.
  • Client acknowledge that for any selected package he will be granted an access for Bookingo mobile application free of charge.
  • For Local subscribers, we only accept online payment using Visa and MasterCard credit/debit card in AED currency.
  • For yearly renewal charges, we only accept online payment using visa, master card, credit/debit card in AED currency.
  • For SMS package and recharge we only accept online payment using visa, master card, credit/debit card in AED currency.
  • All Charges shown are exclusive of VAT (if applicable).
  • Refund is not applicable and will not compensate any payments made by the customer after completing the order, as well as renewing his yearly package.
  • If client decide to cancel the agreement for whatever reason, client will not renew his subscription starting the second year onward.

General Terms and Conditions
Bookingo Software License Agreement


Bookingo software trading is licensor of a software application “Bookingo the car rental solution”. Bookingo software trading desires to grant under the conditions of this Agreement a license to Licensee to get access to the software application and make use of it . Licensee practice of on line Bookingo software trading and governing your access and use of this web site or hardware products is founded on the software license and other terms and conditions in effect for the product at the time of purchase. These pages explain the Terms of Use for Bookingo Software trading websites, legal and privacy notices for details on how we collect, use and protect licensee personal information and data on our website. Licensee agreement and acceptance to these terms is requires. COPYRIGHT © 2016 Bookingo software trading all rights reserved.


1.1 You must read cautiously these Bookingo Software Trading Website Terms of Use. Bookingo software trading provide this website to you, your employees, agents or and any other entity on whose behalf you accept these terms. These terms are entered by and between Bookingo software trading and you. Licensee clearly acknowledge and accept these terms and conditions by: (a) place an order through the website; (b) make any necessary payment through website, (c) using the website in any other manner, and or (d) acknowledgment agreement with these terms. If you do not agree to these terms, do not use this website. If You are using the Website on behalf of Your employer, you represent and warrant that You are authorized to accept these Terms on Your employer's behalf, and that Your employer agrees to indemnify licensee and Bookingo Software trading for violations of these Terms.

1.2 This website comprises without restraint: (a) Online chat support and other on-line services accessible via the Website, (b) information such as technical, contractual, product, program, pricing, marketing, and other valuable information ("Information"); and (c) content such as data, text, software, email, messages, or other materials ("Content").


2.1 In consideration of Your use of the Website, You agree to: (a) provide accurate, current, and complete information about You as may be prompted by a registration form on the Website (the "Registration Data"); (b) maintain the security of your password and identification; (c) maintain and promptly update the Registration Data, and any information You provide to Bookingo Software trading, to keep it accurate, current and complete; and (d) accept all risks of unauthorized access to information and Registration Data. You have sole responsibility for adequate protection and backup of data and/or equipment used about the Website.

2.2 You are entirely responsible for all Content that You upload, post or otherwise transmit via the Website. You agree not to upload, post or otherwise transmit via the Website Content that: (a) is inaccurate, harmful, obscene, pornographic, defamatory, racist, violent, offensive, harassing, or otherwise objectionable to Bookingo Software trading or other users of the Website; (b) includes unauthorized disclosure of personal information;

2.3 You agree that You will not use the Website to: (a) transmit spam email or SMS, bulk or unsolicited communications.


3.1 Bookingo Software trading will attempt to deliver all the email that is addressed from Your email address on Bookingo software trading. However, the nature of email and SMS is such that Bookingo software trading cannot guarantee delivery of such email or SMS.


4.1 Licensee assume all risk for any damage to your computer system or loss of data that results from obtaining any content from the website, including any damages resulting from computer viruses or any hardware failure taking place on your


5.1 In addition Bookingo software trading may immediately terminate the Agreement in total upon written notice if (a) Licensee becomes insolvent, files a petition of bankruptcy (or any similar petition under any insolvency law of any jurisdiction), ceases its activities, or proposes any dissolution, or (b) Licensee is in severe violation of this Agreement.

5.2 Right to use the license can be terminated for convenience, depending on the subscription package model chosen, and upon its expiration as described. Both parties have agreed that the term of this agreement shall be one year from the date of activation code is received, renewable will be effective once licensee renew his license on line or unless either party gives a notice to the other party of his intent of determination or non-renewal, providing that the notice is served in writing by fax or email 1 month prior to license subscription expiration.


6.1 Licensee acknowledge that all the information and the materials supplied to or are being reviewed by it during using the service rendered to it under this agreement. The licensee shall not be entitled any way to claim the right to a patent, copyright or the intellectual property of the services rendered by the licensor such as the programs or any part thereof purchased from the licensor and sold to the licensee under this agreement, otherwise the licensee shall be liable to prosecution

6.2 Licensor acknowledges that the information and data it receives from Licensee concerning the Licensed Program are confidential and proprietary and a valuable commercial asset of licensee. Licensor acknowledges that the general business information it receives from Licensee is confidential and proprietary. Both parties agree to keep the above-mentioned information and data they receive from the other party in confidence and to not disclose any of it to a third party or use it for its own benefit without previous consent of the other party in writing. Both parties may only disclose the confidential information or data to those of its employees, who require the information to enable that party to fulfil its contractual obligations towards the other party.


7.1 This Agreement, the license granted hereunder and the access to and use of the Licensed Program provided to Licensee under this Agreement may not be assigned, sublicensed or otherwise transferred by Licensee to any third party without Bookingo software trading prior written consent.


8.1 The First Party products and services are related and connected to coverage and communications fields of networks owned by third parties and operated by integrated telecommunication. The licensor shall not be liable for internet coverage or performance failure in cases of force majeure and acts of God and other conditions beyond its control. The Licensee agrees that network, internet coverage and communications fields may be lost, stopped or shrunk in any time since the licensor service depends on internet service availability.


The second party may not relinquish or give any right to transfer any rights, in terms of this agreement, to any natural or corporate person without obtaining the first party's written approval.


10.1 This agreement shall be governed and interpreted in accordance with the laws of UAE and the law of Dubai, and Dubai Courts shall have the jurisdiction. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. United Arab of Emirates is our country of domicile.

10.2 Minors under the age of 18 shall be prohibited to register as a User of this website and are not allowed to transact or use the website.

10.3 If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

10.4 The cardholder must retain a copy of transaction records and Merchant policies and rules.


11.1 will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE. Multiple bookings may result in multiple postings to the cardholder’s monthly statement.


12.1 We accept payments online using Visa and MasterCard credit/debit card in AED currency.


13.1 We collect for our compensation a yearly service fee on a per-package chosen based on the package price listed in our web site If the government requires taxes, vat to be imputed in the Price, we shall calculate the Service Fee net of such taxes.

13.2 We reserve the right to change the Service Fee at any time in our discretion based upon local market factors. We will provide you with notice in the event of such change.

13.3 If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.


By subscribing to our services selecting the package that suit your business needs and demands, the licensee will get a 1 year subscription starting the date of receiving his activation code, continued use of our services after the expiration of your yearly subscription will be automatically extended for 1 month as a grace period. Renewable license subscription and service fee calculation shall constitute your consent to such renewal and renewal fees would be applicable.


15.1 Bookingo software trading shall not be liable under or related to this agreement Bookingo software trading shall not be liable for costs of procurement of substitute products or services, whether based on contract , tort or any other legal theory neither for any loss of business, loss profits or goodwill arising out of this agreement , even if Bookingo software trading has been advised of the possibility of such loss, and notwithstanding any failure of essential purpose of any limited remedy. This exclusion includes any liability that may arise out of third party claims against client. Bookingo software trading total liability under this agreement shall in no event exceed the price paid by client for such support.


16.1 We reserve the right to modify the terms and conditions of this Agreement by publishing an updated version of this Agreement on our web site. Licensee will receive a notification via email. We reserve the right to modify any information referenced at hyperlinks from this Agreement from time to time. You agree that, by using the Our Services, or downloading, installing or using the Bookingo the rental car solutions, you are bound by any future amendments and additions to this Agreement herein.


17.1 A non-transferable and non-exclusive and a non-refundable right of access to the Licensed Program in accordance with its intended use.


18.1 This Agreement between Client (Licensee) and Bookingo software trading (Licensor) in connection with the Products or parts thereof constitutes the entire agreement between Bookingo software trading and Client and supersedes all previous communications, representations and agreements, whether oral or written, between the Client and Bookingo software trading with respect to the subject matter hereof. The failure by Bookingo software trading to enforce at any time any of the provisions in this Agreement will in no way be construed as a waiver of such provisions.

Privacy Policy


When you use Bookingo software trading services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully.

This privacy policy has been compiled to better serve you with how your personally Identifiable Information' and data (PII) is being used online. PII, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable and data in accordance with our website.

Bookingo software trading respects your right to privacy. We understand the sensitive nature of privacy issues and the company takes measures to ensure that the confidentiality of our clients and web users is protected.

By using the site and products, you indicate your agreement to the collection and use of your information by Bookingo software trading as outlined in this privacy policy. Please note that this policy is subject to change and updates will be posted on this page when there has been a change, or a new service or product has been added to our offerings from time to time. We therefore encourage you to visit it periodically to review our practices and updates.

What personal information do we collect from the people that visit our blog, website or app?

When ordering, or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, social security number or other details to help you with your experience. You will be capable to download, upload and save any documents on our on-line application, all your daily transaction would be stored in our data base.

When do we collect information?

We collect information from you when you use and practice our on-line web enable Bookingo the car rental solutions or place an order, fill out a form, Use Live Chat, open a Support Ticket or enter information on our site.

How do we use your information?

We may use the information we collect from you when you use our Bookingo software for smoothly running your business and daily transactions.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We do not use Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Bookingo software trading handle data security extremely seriously. Our servers are hosted in state of the art at cloud web services with latest in safekeeping measurements and practices. Our application is tracked and protected by 24-hour surveillance and we guarantee that our application is always up to date with the latest security coverings and apprises. Our software application is also acquiescent with the latest drifts in security practices and include SSL encryption to protect your data and secure it in a safe environment on the internet. All critical information is further encrypted and stored in our databases that are deep buried in layers of protection by implementing a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. For your convenience, we may store your credit card information longer than 30 days in order to expedite future orders, and to automate the billing process.

Who owns your data?

We do not possess or own your data. You do! It is strictly your data and we maintain the uppermost truthfulness when it comes to customer’s data. You will be able to export all your data from Bookingo software trading at any time.


All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Do we use 'cookies'?

We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled. that make your site experience more efficient and may not function properly. However, you will still be able to place orders.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral geomama tracking solutions.

Children Online Privacy Protection Act.

We do not specifically market to children under the age of 18 years old.

To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

  • Within 1 business day
We will notify you via phone call
  • Within 1 business day
We will notify the users via in-site notification
  • Within 1 business day


The CAN-SPAM ACT is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions

If at any time you would like to unsubscribe from receiving future emails, you can email us at

Follow the instructions at the bottom of each email. and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.
Business Bay
Dubai, 121051
United Arab Emirates
800 26654646
Last Edited on: 09/Jan/2018

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